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Sunstone Grills | 13" Companion Pro Burner w/Cooking Grates & Flavorizer Rack & LED Accent Light

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Original Price $1,029.00
Current Price $888.00

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Description

     The Sunstone® Ruby Series Companion Pro™ features Infrared burners up-to 30,000 BTU’s. The Companion Pro is one of the most versatile gas grill side burners on the market: Additional Gas Grill Area, Infra Searing, Gas Griddle , Charcoal Grill Insert for Smoked Flavor, Deep Frying & Steaming all within this Multi-Functional Burner. 

     The adjustable vent allows greater air flow to burners when using the Griddle, Charcoal Insert, or Deep Fryer for consistent high performance grilling and safety.

Sunstone® Ruby Series Companion Pro™ Included Accessories:

  • Removable Cover
  • 304 Stainless Steel Cooking Grid
  • Flavorizer Warming Rack

Sunstone® Ruby Series Companion Pro™ Recommended Accessories:

  • Solid Steel Cooking Griddle, for cooking when a grill just won't work...like eggs
  • Charcoal Burn Tray Insert.  Get that smokey taste right of the grill
  • Deep Fryer w/Basket Insert.  Another step to making the Backyard Kitchen a professional kitchen.  Perfect for elevated steaming too!
  • Pro-Searing Grate Insert.  Get searing temps up to 1200F Degrees!

Sunstone® Ruby Series Companion Pro™ Features:

  • Solid Stainless Steel Construction throughout
  • 2 x 15,000 Dual-Infrared Burners for 30,000 BTU Total
  • LED Accent Control Lights matching the Ruby Gas Grill Series
  • All Included and Optional Accessories can be used with Ruby Series Grills as well!
  • Limited Lifetime Warrants

Specifications

Sunstone® Series 24" Power Cirque™ Burner Specifications:

Product Dimensions:
Sunstone® Ruby Series Companion Pro™ Width 13 Inch
Sunstone® Ruby Series Companion Pro™ Depth 26 Inch
Sunstone® Ruby Series Companion Pro™ Height 12 3/4 Inch

 

Built-In Cut Out  Dimensions:
Sunstone® Ruby Series Companion Pro™ Width 11 Inch
Sunstone® Ruby Series Companion Pro™ Depth 22 Inch
Sunstone® Ruby Series Companion Pro™ Height 10 1/2 Inch


Shipping, Returns, & Warranty

Sunstone Grills Product Receiving Shipping:

     On Delivery: Inspect all packages for signs of damage.  Sign and accept delivery if there are no signs of damage.  In the case of damage follow the below:

  1. Note the damages on Delivery Report before signing and receiving the merchandise. Do not reject the shipment.
  2. Notify Backyard Lifestyle LLC, email: info@backyardlifestyle.com or Call (844)511-1411, of damages or concerns within 48 hours of delivery.
  3. Provide Photos (damages to product, outer box, & packing material), refer to your Order # and description of damage.  Save the packing material.
  4. For freight shipments it is also wise to write “Not inspected for concealed damage” on the paperwork before accepting the merchandise.

Sunstone Grills Product via Parcel Shipping:

FedEx and UPS claims are usually resolved within 14 business days. All claims that involve Freight Shippers may take up to 120 calendar days to resolve. We will do our best to accommodate all requests for replacement goods prior to the shipper resolving the claim but we do not guarantee this for every shipment.

Sunstone Grills Product via LTL Shipping:

ALL LTL DELIVERIES ARE CURBSIDE UNLESS WHITE GLOVE LTL FEES ARE PAID. By signing the Delivery Report with no notes of damages you are accepting the goods as in good condition. All reports must be made within 48 hours after delivery. We cannot file claims with the shipper after this and you will be responsible for repairs or replacements. If you decide to leave a note and are not present at the time of delivery this is the same as you signing for the delivery without exception.

 

Sunstone Grills Product Receiving Returns:

Sunstone accepts returns on any item that was placed on the Backyard Website when meeting the criteria outlined below:

  • Return need to be made within 60 days of original purchase, in original packaging and unused  for a full refund (Minus Shipping Charges if purchased on our website).
  • When returning products it is Highly Recommended you Insure the products when shipping back to us, return will be rejected if product is received damaged and you will need to file your own shipping claim.
  • If product is returned Undamaged and in Original Packaging, but with some packaging damage, we charge a 15% Repackaging Fee.
  • When shipping products back to us, Please enclose a printed copy of your Purchase Order with the Company you purchased from inside the box
  • DO NOT MAKE MAKE ANY MARKS OR WRITINGS ON PACKAGING or you will be charged 15% repackaging fee.
  • Please allow 2-4 business days once product is received for us to complete processing, Once credit is issued it can take around 48 hours for you to see the deposit in your bank account.

We do not accept any other product return if they do not meet any of the above requirements.

 

Sunstone Grills Product Warranty:

The Ruby Grill offers a Limited Lifetime Warranty on all 304 Stainless Steel Structure and components

 

QUESTIONS & ANSWERS

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